Workplace Health and Safety (WHS) – Working Safely in the Pharmacy

In the fast-paced world of pharmacy, safety isn’t just a policy—it’s a daily practice that protects both staff and patients. That’s where Workplace Health and Safety (WHS) comes in. Whether you're an intern, assistant, or seasoned pharmacist, understanding WHS principles is key to creating a safer, more effective workspace.

What Does WHS Mean in a Pharmacy?

WHS refers to the systems and standards that help prevent harm in the workplace. In pharmacies, this includes everything from proper handling of medications to managing customer interactions, minimising physical risks like slips or needle-stick injuries, and ensuring psychological wellbeing.
Employers are responsible for providing a safe environment—this includes up-to-date safety data sheets, hazard management protocols, and appropriate personal protective equipment (PPE). Employees also have a duty to follow procedures, report hazards, and actively contribute to maintaining safety.

Managing Risks in the Pharmacy: A Team Effort

Pharmacy teams must be proactive in identifying and responding to hazards. These risks can be:

• Physical (e.g., lifting injuries, spills)
• Chemical (e.g., exposure to cleaning agents or hazardous meds)
• Biological (e.g., infectious diseases, exposure to blood)
• Psychosocial (e.g., workplace stress or harassment)

Using tools like the Hierarchy of Controls and the Risk Matrix, pharmacies can prioritise actions—from eliminating hazards completely to implementing PPE as a last line of defence.

PPE in the Pharmacy: Small Gear, Big Impact

Wearing the right Personal Protective Equipment (PPE)—gloves, masks, eye protection, and non-slip footwear—helps protect against everyday risks. Correct usage is essential, especially when dealing with hazardous substances or medical procedures.

Reporting and Continuous Improvement

A strong reporting culture is essential. Staff should immediately flag incidents or near misses, complete reports, and support follow-up investigations. These steps not only prevent future incidents but also help meet legal obligations under Australia's WHS Act 2011.

What You’ll Learn in our Couse “Workplace Health and Safety – Working Safely in the Pharmacy”

Our course is designed to give you a practical, in-depth understanding of how to maintain a compliant and safe working environment, focusing mainly on the principle of Safety. You’ll learn how to:

• Understand employer and employee WHS responsibilities
• Recognise and report hazards
• Apply effective risk management strategies
• Conduct and distinguish between clinical and workplace risk assessments
• Use Personal Protective Equipment (PPE) effectively and appropriately
• Navigate incident reporting procedures and follow-up processes
• Comply with Australian WHS legislation and professional standards

Whether you're new to pharmacy or refreshing your knowledge, this course equips you with essential tools to contribute confidently to a safe workplace.

Final Thoughts

WHS is not just about compliance—it’s about creating a respectful, supportive, and safe environment where everyone can thrive. By staying informed, prepared, and proactive, pharmacy teams can uphold the highest standards of care while protecting themselves and their patients.

Help contribute to a pharmacy workplace where everyone feels safe and able to thrive – enrol in our course Workplace Health and Safety (WHS) – Working Safely in the Pharmacy today!